10-4complained about service

mixup错误,问题 housekeeping家务保洁服务 make matters worse使情况更糟 upgrade升级 be fully booked=be all booked up deluxe room豪华房间 How to complain effectively at a hotel 在住酒店时,如何进行有效的申诉? Identify the Problem 明确问题 Make
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